Six Sigma

 

6 Sigma Overview

 

"Six Sigma" measures the capability of a process to perform defect-free work. Six Sigma means a failure rate of 3.4 parts per million or 99.9997% perfect; however, the term in practice is used to denote more than simply counting defects. Six Sigma can now imply a whole culture of strategies, tools, and statistical methodologies to improve the bottom line of companies. In all, six sigma is a rigorous analytical process for anticipating and solving problems.  

It is essentially based on three underlying facts –

1) you can manage what you measure,

2) you can measure what you can define, and

3) you can define what you understand.

 

The objective of six sigma is to improve profits through variability and defect reduction, yield improvement, improved consumer satisfaction and best-in-class product / process performance. The principal concepts of Six Sigma are critical to quality (attributes that matter most to the customer), variation (what the customer sees and feels) and processes in control (giving a consistent product/process).  

 

6 Sigma is a management philosophy. With techniques and tools to improve capability and reduce defects in any process.

1)       Project with strict Gateway reviews

2)       DMAIC:Define, Measure, Analyse, Improve, Control

3)       DMEDI: Define, Measure, Explore, Develop, Implement

4)       Fully supportive framework from top down with full time focus of Black Belt
 

Six Sigma -- Practical Meaning 

The Six Sigma philosophy addresses the following:

What is critical to your customers?
How well are you performing today?
How can you leverage facts and data?
How can you sustain improvement?
What is critical to your customers?

 Six Sigma encourages you and your organization to focus on what is absolutely critical to your customer by:
Improving quality and performance in the areas of greatest reward.
Translating what is critical to customers into something measurable.
Ultimately, reward is measured by increased profitability and increased customer satisfaction.
To effectively improve the performance of your business, you must be able to measure quantitatively what your customers consider critical about your products or services.

 

OBJECTIVES AND LEARNING OUTCOMES

At the end of the three day workshop participants will be able to:
Have a clear focus of achieving measurable and quantifiable financial returns from any six sigma project
Achieve sustained quality improvement which requires commitment from the entire organisation
Achieve and increase emphasis on strong and passionate management leadership and support
Create a special infrastructure of champions “Black Belts” to lead and implement the six sigma approach
Have a clear commitment to making decisions on the basis of veritable data, rather than assumption and guess work
Identify and remove the causes of defects and errors in manufacturing and other business concerns
Use a set of quality management methods to run effectively in their organisations
Quantify financial targets (cost reduction and profit increase)
Use continuous efforts to achieve stable and predictable process results, which are of vital importance to business success.